Subscribe to this blog’s feed
Connect / View my profile
Monthly Archives: February 2009
What future for shopping?
In NMA last week there was a feature on the retail-etail debate: what is the recession doing to our retail environment, what can successful online retailers teach the offline world, and vice versa?
On the one hand the internet offers us the breadth of choice, convenience of armchair shopping and delivery to our door. But fulfilment issues, unremarkable customer service and clunky e-commerce sites too often sour the experience.
Meanwhile, although traditional retailers struggle to offer the same range of goods at competitive prices, they do (or could) beat many etailers when it comes to real customer service and after-sales care.
Twitter: how far away from critical mass in the UK?
The start of 2009 has seen an upsurge in media coverage of Twitter here in the UK. True, most of it either concerns Stephen Fry (talking about it on the Jonathan Ross show, getting stuck in a lift, having nearly as big a following as Barack Obama…) or how celebs are boring us with their mundane tweets.
Many Twitter early adopters (me included) have been bemoaning the fact that one of the best-kept secrets of the internet is OUT. That's right, our precious Twittersphere is about to be overrun by scammers, oiks, ignoramuses and in-yer-face marketers.
A forerunner to the internet, as seen in 1981
I love this clip of a TV news item from 1981, about the early online newspapers. You've come a long way, baby!
(Thanks to @pcroy for flagging up this piece from TechCrunch.)
